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Facial recognition CCTV targeted at UK retail

DVS has become the first UK electronic surveillance distributor to provide the Facewatch facial recognition crime deterrent system to its installer and reseller network.

Over the past 18 months, Facewatch has been successfully trialed across a range of retailers, with demand for the system as a deterrent to stop shop theft and violence in stores particularly high.

DVS says making Facewatch available through established UK reseller channels will ensure the product, training and support is provided at the highest level and a rapid roll out can be achieved.

Facewatch, which is sold as a licenced product, is GDPR compliant. The uploaded criminal data is the responsibility of Facewatch under a data sharing agreement, which has been signed by the user.

Facewatch will be available to ‘approved’ installers who have been trained on both the practical setup of the cameras and aspects of managing and running the system.

“Facial recognition is being discussed within businesses and the wider world by those who understand that the best technologies can deter and prevent crime,” said Gavin Dunleavy, commercial director, DVS Ltd.

“Facewatch is the leading facial recognition solution with a focus on the retail sector and other verticals alike. With GDPR compliance and privacy controls built into the system the solution becomes powerful and legally deployable. Facewatch combines simple CCTV hardware with a secure cloud-based software solution, so accredited training and support is of the upmost importance for our installers to deliver this incredible solution.

“We will be running training from our HQ initially then across the UK with a plan to have trained and accredited strategic partners in place throughout 2020.”

Nick Fisher, CEO Facewatch, said: “DVS are a perfect partner for us. They have a highly technical team; they are used to working with the very latest CCTV technology and have a great team on the road and at their HQ offering sales and technical support.

“Facewatch is a sophisticated SAAS (software as a service) product that requires training and support and DVS have a well-established training team who will work with us to establish a network of approved Facewatch installers. Facewatch is supplied on licence and therefore creates a new recurring income stream for installers who will provide lifelong technical, product management and training support to their customers. We are very excited to announce DVS as our channel partner.”

In store security in focus

Rising crime, specifically violent crime, is a concern for every retailer. Staff are well trained. Stores are alarmed and often linked to 24 hour monitoring services. But is that enough?

Real-time communication between staff is already proven to reduce shoplifting; adding instant access to security expertise provides another level of staff protection.

As Tom Downes, CEO, Quail Digital, explains, when faced with an incident, staff with wireless headsets can communicate not only with their colleagues across the store but also directly with the security experts at the monitoring service to gain essential assurance and instruction.

Violent Threat

Retailers take staff safety incredibly seriously, but how should companies respond to the latest retail crime figures from the British Retail Consortium? Not only is crime rising but attacks are increasingly violent, involving not only knives and guns but also syringes, even tasers; while threatening behaviour is also on the rise.

This article originally appeared on Total Security Briefing – Click here to continue reading.

Panasonic opens hi-tech experience centre for retail solutions

Panasonic Business has opened the doors to its new Customer Experience Centre in Bracknell, showcasing its range of B2B solutions using both physical and virtual techniques.

Situated at the new UK headquarters on Western Road, Bracknell, the Customer Experience Centre is experienced as two zones.

The first is an immersive 270 degree interactive presentation space, built around eight separate virtual vertical environments, and a demonstration space that allows customers to get hands-on with Panasonic technology.

The showcase delivers a ‘blank canvas’ for innovation, designed to spark conversations around how Panasonic can solve business technology challenges.

Speaking to Retail Briefing, Panasonic spokesman Michael Pullan said building the Experience Centre was a necessary step as Panasonic had simply run out of space at its existing site.

“How retailers talk to customers has to be clearer and I think what we’re showcasing here is the future of the digital store,” said Pullan. “There’s now an entire generation that has grown up using screens, and that opens up huge possibilities in terms of niche shopping experiences, which we can now demonstrate to buyers in a state of the art, immersive space.”

The site was created with the help of AV design and integration by Sysco Productions, concept development by AB Creative, and content and physical build by Hart Wilcox,

It features over 100 items of technology, with the presentation space squeezing nine laser projectors in to just 50m2 in order to achieve a fully immersive feel.

The Centre focuses on five main topics:

• Retail technology
• Rugged computing
• Audio Visual solutions
• Communications Solutions
• Next generation surveillance technology

The Experience Centre features the latest Panasonic retail tech, including digital signage displays, electronic price tags and automatic stock monitoring, which uses CCTV analytics to detect low and no stock on shelves.

In addition, a fully demonstrable lecture capture system automatically tracks a presenter, giving universities the ability to automate the recording of teaching sessions.

All visitors are handed a 5” AndroidTM Toughbook rugged handheld on which a dedicated app allows them to select content of interest, ranging from white papers to brochures and introductory videos, via integrated NFC tags throughout the experience centre.

These case studies are then emailed to the customer for follow-up, back in their office.

A smart security section features the latest in modern analytics software. A range of indoor and outdoor surveillance cameras are equipped with an upgraded facial recognition platform which features a ‘deep learning’ core engine. The Face Server can identify faces that are difficult to recognise using conventional technology, including those partially hidden by sunglasses and face masks.

A range of Toughbook rugged notebooks and tablets is also on show, with a rugged resistance test station, which allows water ingress, drop and impact testing of the range.